Shipping Customization
Shipping customization lets you control how shipping methods appear at checkout. You can rename methods for clarity, reorder them to prioritize preferred options, or hide methods that shouldn’t be available under certain conditions.
Rule Types
Section titled “Rule Types”Rename
Section titled “Rename”Change the display name of a shipping method at checkout. The underlying rate remains the same — only the label the customer sees changes.
Example: Rename “Standard Shipping” to “Free Shipping” when the customer’s cart qualifies.
Reorder
Section titled “Reorder”Change the sort order of shipping methods. Move preferred methods to the top of the list so customers see them first.
Example: Show “Express Shipping” first for VIP customers.
Remove a shipping method from checkout entirely. The method won’t appear as an option for the customer.
Example: Hide “Express Shipping” for heavy orders over 10kg.
Method Selection
Section titled “Method Selection”Select which shipping method to target using name matching:
| Match Type | Description |
|---|---|
| Match one of | Exact match against one or more names |
| Not match | Exclude specific names |
| Contains | Partial match anywhere in the name |
| Starts with | Match the beginning of the name |
| Ends with | Match the end of the name |
Setting Up Shipping Customization
Section titled “Setting Up Shipping Customization”Step 1: Create a New Campaign
Section titled “Step 1: Create a New Campaign”- Open PowerX from your Shopify admin.
- Click Create Campaign.
- Select Shipping Customization (Delivery Customization) as the function type.
- Name your campaign (e.g., “Hide Express for Heavy Orders”).
Step 2: Choose the Rule Type
Section titled “Step 2: Choose the Rule Type”Select one of:
- Rename — enter the new display name.
- Reorder — set the sort position.
- Hide — no additional configuration needed.
Step 3: Select the Shipping Method
Section titled “Step 3: Select the Shipping Method”Use name matching to target the shipping method:
- Enter the shipping method name or keyword.
- Choose the match type (exact, contains, starts with, etc.).
Step 4: Add Conditions
Section titled “Step 4: Add Conditions”Add cart qualifiers or customer qualifiers to control when this customization activates:
- Cart subtotal, quantity, or weight
- Cart has/doesn’t have specific items
- Customer tags, email, or login status
- Market or language
Step 5: Activate
Section titled “Step 5: Activate”Review and toggle to Active.
Common Use Cases
Section titled “Common Use Cases”Hide Express Shipping for Heavy Orders
Section titled “Hide Express Shipping for Heavy Orders”- Rule: Hide
- Method: Name contains “Express”
- Cart qualifier: Total weight > 10kg
Rename Standard to Free Shipping
Section titled “Rename Standard to Free Shipping”- Rule: Rename
- Method: Name matches “Standard Shipping”
- Cart qualifier: Subtotal >= $75
- New name: “Free Shipping”
Reorder Shipping for VIP Customers
Section titled “Reorder Shipping for VIP Customers”- Rule: Reorder
- Method: Name contains “Express”
- Customer qualifier: Tag matches “VIP”
- Position: First
Hide Methods for Specific Markets
Section titled “Hide Methods for Specific Markets”- Rule: Hide
- Method: Name contains “Local Delivery”
- Cart qualifier: Market is not “Domestic”
Troubleshooting
Section titled “Troubleshooting”Shipping method still showing after hiding?
- Verify the campaign is Active.
- Check that the method name in your rule exactly matches the shipping rate name in Shopify.
- Ensure the cart/customer conditions are being met.
Renamed method showing old name?
- Check the name matching — use “contains” for partial matches if the exact name doesn’t work.
- Verify there isn’t another campaign with conflicting rules.