Order Discount
Order discounts apply to the entire order rather than specific products. They’re ideal for encouraging larger purchases by rewarding customers who spend or buy more.
How Order Discounts Work
Section titled “How Order Discounts Work”When a customer’s cart meets your defined conditions, PowerX applies the discount to the overall order total at checkout. No coupon code is required — the discount activates automatically.
Campaign Types
Section titled “Campaign Types”Conditional Discount (CD)
Section titled “Conditional Discount (CD)”Apply an order-level discount when specific conditions are met. For example, “10% off all orders over $100” or “Free shipping for VIP customers.”
Tiered Discount (TD)
Section titled “Tiered Discount (TD)”Set multiple discount levels that activate at different thresholds. Customers automatically receive the best tier they qualify for.
Available tier types:
| Tier Type | Code | Description |
|---|---|---|
| Cart subtotal | cs | Tier based on total cart value |
| Cart items total quantity | ctq | Tier based on total number of items |
| Discountable items subtotal | ds | Tier based on subtotal of qualifying items only |
| Discountable items total quantity | dtq | Tier based on quantity of qualifying items |
| Line item quantity | liq | Tier based on quantity of a single line item |
| Cart total unique SKU quantity | cqu | Tier based on number of unique products |
Example tiered setup:
| Tier | Threshold | Discount |
|---|---|---|
| Tier 1 | Spend $100+ | 5% off |
| Tier 2 | Spend $200+ | 10% off |
| Tier 3 | Spend $500+ | 15% off |
Setting Up Order Discounts
Section titled “Setting Up Order Discounts”Step 1: Create a New Campaign
Section titled “Step 1: Create a New Campaign”- Open PowerX from your Shopify admin.
- Click Create Campaign.
- Select Order Discount as the function type.
- Name your campaign (e.g., “Spend & Save Tiers”).
Step 2: Choose Your Campaign Type
Section titled “Step 2: Choose Your Campaign Type”- Select Conditional Discount for a single discount level, or Tiered Discount for multiple levels.
- For tiered discounts, click Add Tier to define each threshold.
Step 3: Configure Conditions
Section titled “Step 3: Configure Conditions”Add cart qualifiers and customer qualifiers to control when the discount applies:
- Cart subtotal above a threshold
- Minimum item quantity
- Customer tag or email match
- Market or language targeting
Step 4: Set the Discount
Section titled “Step 4: Set the Discount”Choose the discount type:
- Percentage — e.g., 10% off the order
- Fixed total — e.g., $20 off the order
Step 5: Activate
Section titled “Step 5: Activate”Review your configuration and toggle the campaign to Active.
Application Strategy
Section titled “Application Strategy”Order discounts use the Maximum strategy by default. When multiple order discount campaigns match, only the highest value discount applies. This ensures customers always get the best deal without stacking.
Common Use Cases
Section titled “Common Use Cases”Spend & Save Tiers
Section titled “Spend & Save Tiers”Encourage higher cart values with escalating discounts: spend $100 for 5% off, $200 for 10% off, $500 for 15% off.
VIP Order Discount
Section titled “VIP Order Discount”Give tagged VIP customers a flat percentage off every order using a conditional discount with a customer tag qualifier.
First-Time Customer Welcome
Section titled “First-Time Customer Welcome”Offer 10% off the entire order for customers with zero previous orders using the order count qualifier.
Troubleshooting
Section titled “Troubleshooting”Discount not appearing?
- Verify the campaign is set to Active.
- Check that the cart meets the minimum threshold for at least one tier.
- Ensure cart qualifiers and customer qualifiers are all satisfied.
Wrong tier applying?
- Order discounts use the MAXIMUM strategy — only the highest value discount applies.
- Review tier thresholds to ensure they don’t overlap unexpectedly.